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The Good Garage Scheme was formed because of the need for effective self-regulation of independent workshops and MOT centres. Motorists can use the website www.goodgaragescheme.com to find a trustworthy garage in their area to service, repair or carry out an MOT.
Garages that join the scheme:
Adhere to a strict Code of Conduct and pledge to have their customers’ best interests at heart
Must agree what work needs doing with their customers before it is carried out
Work to an Industry Standard Checklist
Must supply each customer with a feedback card allowing them to give their views on service directly to the Good Garage Scheme, which operates a stringent complaints procedure
Are subject to regular mystery shopper-style audits and face expulsion if they break the Code of Conduct
The initiative has gone from strength to strength, with member garages carrying out on average 67,666 services a month, generating over 6,000 feedbacks from consumers per month – allowing the garages a valuable insight into their performance as seen through the eyes of the customer. The Good Garage Scheme takes a strong line with its members and has removed over 900 garages from the scheme.
What guarantees do you have? Help is at hand if you feel you need further explanation of what went on during your car’s service and we have a formal complaints procedure if you feel things need to be taken further.
The Good Garage Scheme monitors customer feedback and receives as many as 6,000 plus customer feedbacks per month. These provide extremely valuable testimonials from customers as well as highlighting any concerns they have which we would take up directly with the garages involved. The feedbacks are posted on the Good Garage Scheme website to help motorists choose a suitable member garage.
In addition, the Good Garage Scheme offers to liaise with motorists who may have issues with member garages so that these are resolved.
The Good Garage Scheme is administered by Forté
The Good Garage Scheme is administered by Forté and is dedicated to driving up standards in the car servicing and car repair market. Member garages use Forté products to remove contamination from engines during each service to help them work efficiently.
Forté products are specialist products only available to garage professionals and are not for retail sale.
For more information about Forté products, please visit www.forteuk.co.uk.
For more information about your consumer rights, please visit the following sites:
Citizens Advice Bureau
www.adviceguide.org.uk
Trading Standards
www.tradingstandards.uk
Good Garage Scheme Reviews
- Excellent service and help when my car wouldn’t start. The team at Nick Tomlin went above and beyond to get me back on the road.
02/12/2021 - Excellent service, offered collection but was passing to drop off, my car was cleaned upon collection. Great price. Would definitely recommend this garage. By far the best customer service I’ve received with a garage, especially being a lady I feel so confident with the team. Carly
16/11/2021 - I was a bit nervous about finding a new garage, having used my previous one for more than 20 years. Needn’t have worried! Richard at NTC Winsford was great. Put me at ease and made me feel confident I’d chosen the right place. Car is performing so much better. will definitely use again.
01/06/2021
99.8% Approval Rating from 820 Reviews!
Frequently Asked Questions
All our vehicles are covered by a 6 month warranty
Time between oil changes can vary between different types of vehicles and manufacturers. We are more than happy to take a look at your service history and advise accordingly.
You should only check your tyre pressure when the tyres are cold. ‘Cold’ means that the car hasn’t been driven for a couple of hours. The pressure inside your tyres increases as they heat up. If you set your pressures when your tyres are already warm, their pressure will probably be too low.
In the UK, you must change your tyres when the tread depth falls below the legal limit of 1.6mm. You should replace your tyres, if they are damaged and cannot be repaired. Here at Nick Tomlin Cars we offer a FREE HEALTH CHECK so if your concerned about the health of your tyres just call in and we will give them a quick check.
Yes we offer part exchange. we believe on offering our customers to best price we can for there car, Price will depend on age, mileage and condition.
Yes we do! We can offer a no obligation quote today. All circumstances considered.
Your car will be due it’s first MOT after three years. Before then, there is no legal obligation to undergo testing. you can check when and if your vehicle needs an MOT by visiting https://www.gov.uk/check-mot-status
Your aircon may need a re-gas from time to time to enable it to continue to work at an optimum level. Before a re-gas, your vehicle should undergo a pressure test to ensure there are no cracks or leaks in the system.
- Excellent service and help when my car wouldn’t start. The team at Nick Tomlin went above and beyond to get me back on the road. 02/12/2021
- Excellent service, offered collection but was passing to drop off, my car was cleaned upon collection. Great price. Would definitely recommend this garage. By far the best customer service I’ve received with a garage, especially being a lady I feel so confident with the team. Carly
16/11/2021
- Used this garage for many years as well as my family,would recommend to others,great people to deal with and excellent knowledge of vehicles.
28/04/2021
We have a 99.8% Approval Rating from 820 Reviews!
We have a 99.8% Approval Rating from 820 Reviews!
Award winning family owned dealership based in Delamere, Cheshire. We offer the finest quality used cars, vehicle servicing and repairs.
Contact Us
Address:
Nick Tomlin Cars Chester Road Oakmere Cheshire CW8 2HB
Email: sales@nicktomlincars.co.uk
Company No; FRN No:432381
We are trading as a credit broker and not a lender, and are authorised and regulated by the Financial Conduct Authority. We can introduce you to a limited number of lenders while providing details of finance products available. We will not charge you a fee for an introduction but may receive a commission from the lender. Lender’s commissions may vary and the commission received does not influence the interest you will pay. For questions about commission please speak to us Nick Tomlin cars, chester road , oakmere cw82hb
Representative finance examples are for illustrative purposes only. Finance is subject to status and credit acceptance. Terms and conditions apply. Available to 18s and over and UK residents only. Guarantees and/or indemnities may be required. Excess mileage and damage charges may apply when vehicles are returned