01606 889494
sales@nicktomlincars.co.uk

The Good Garage Scheme was formed because of the need for effective self-regulation of independent workshops and MOT centres. Motorists can use the website www.goodgaragescheme.com to find a trustworthy garage in their area to service, repair or carry out an MOT.

 

 

 

Garages that join the scheme:

 

  Adhere to a strict Code of Conduct and pledge to have their customers’
       best interests at heart

   Must agree what work needs doing with their customers before it is carried out

   Work to an Industry Standard Checklist

 

    Must supply each customer with a feedback card allowing them to give their
         views on service directly to the Good Garage Scheme, which operates a stringent                       complaints procedure

 

    Are subject to regular mystery shopper-style audits and face expulsion if they
         break the Code of Conduct

Want to know more about the Good Garage Scheme? Click Here

The initiative has gone from strength to strength, with member garages carrying out on average 67,666 services a month, generating over 6,000 feedbacks from consumers per month – allowing the garages a valuable insight into their performance as seen through the eyes of the customer. The Good Garage Scheme takes a strong line with its members and has removed over 900 garages from the scheme.

What guarantees do you have? Help is at hand if you feel you need further explanation of what went on during your car’s service and we have a formal complaints procedure if you feel things need to be taken further.

The Good Garage Scheme monitors customer feedback and receives as many as 6,000 plus customer feedbacks per month. These provide extremely valuable testimonials from customers as well as highlighting any concerns they have which we would take up directly with the garages involved. The feedbacks are posted on the Good Garage Scheme website to help motorists choose a suitable member garage.

In addition, the Good Garage Scheme offers to liaise with motorists who may have issues with member garages so that these are resolved.

 

The Good Garage Scheme is administered by Forté

The Good Garage Scheme is administered by Forté and is dedicated to driving up standards in the car servicing and car repair market. Member garages use Forté products to remove contamination from engines during each service to help them work efficiently.

Forté products are specialist products only available to garage professionals and are not for retail sale.

For more information about Forté products, please visit www.forteuk.co.uk.

 

For more information about your consumer rights, please visit the following sites:

Citizens Advice Bureau
www.adviceguide.org.uk

Trading Standards
www.tradingstandards.uk

Good Garage Scheme Reviews

  • Excellent service and help when my car wouldn't start. The team at Nick Tomlin went above and beyond to get me back on the road.
    02/12/2021
  • Excellent service, offered collection but was passing to drop off, my car was cleaned upon collection. Great price. Would definitely recommend this garage. By far the best customer service I’ve received with a garage, especially being a lady I feel so confident with the team.
    02/12/2021
  • I was a bit nervous about finding a new garage, having used my previous one for more than 20 years. Needn't have worried! Richard at NTC Winsford was great. Put me at ease and made me feel confident I'd chosen the right place. Car is performing so much better. will definitely use again.
    01/6/2021
  • Excellent service and help when my car wouldn’t start. The team at Nick Tomlin went above and beyond to get me back on the road. 02/12/2021
  • Excellent service, offered collection but was passing to drop off, my car was cleaned upon collection. Great price. Would definitely recommend this garage. By far the best customer service I’ve received with a garage, especially being a lady I feel so confident with the team. Carly 16/11/2021
  • Used this garage for many years as well as my family,would recommend to others,great people to deal with and excellent knowledge of vehicles. 28/04/2021

We have a 99.8% Approval Rating from 820 Reviews!

We have a 99.8% Approval Rating from 820 Reviews!

OPENING TIMES

Monday: 9:00-5.30
Tuesday: 9:00-5.30
Wednesday: 9:00-5.30
Thursday: 9:00-5.30
Friday: 9:00-5.30
Saturday: 9:00-5.30
Sunday: CLOSED
Our service departments are closed
from 12.00 lunch on Saturdays 

FIND US

Nick Tomlin Cars
Chester Road
Oakmere
Cheshire
CW8 2HB

  • sales@nicktomlincars.co.uk

ABOUT US

Award winning family owned
dealership based in Delamere, Cheshire.
We offer the finest quality used cars,
vehicle servicing and repairs.

© 2024 Nick Tomlin Cars

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Company No; FRN No:432381

We are trading as a credit broker and not a lender, and are authorised and regulated by the Financial Conduct Authority. We can introduce you to a limited number of lenders while providing details of finance products available. We will not charge you a fee for an introduction but may receive a commission from the lender. Lender’s commissions may vary and the commission received does not influence the interest you will pay. For questions about commission please speak to us Nick Tomlin cars, Chester Road, Oakmere CW8 2HB

Representative finance examples are for illustrative purposes only. Finance is subject to status and credit acceptance. Terms and conditions apply. Available to 18s and over and UK residents only. Guarantees and/or indemnities may be required. Excess mileage and damage charges may apply when vehicles are returned